Welcome to Aelfgar Surgery
Data Protection Privacy Notice for Patients
Patient Participation Group
The next Patient Participation Group Meeting - Tuesday 19th June at 2.00pm.
** ONLINE services now available to patients**
The practice are now offering you the opportunity to book various appointments online. Should you wish to use the service, a registration form will be required, this is available from the surgery. Please ask at reception, where the staff will generate a unique PIN document, along with step by step instructions.
Please note each registered patient will require an individual PIN document, we will only disclose this PIN document to the individual concerned. The practice reserves the right to remove this access if a patient abuses the system.
You are now also able to order your repeat prescriptions online and view part of your medical record.
Please note we will be changing the recall system at the practice and you will now receive a text message or email instead of the usual letter for your review; therefore it would be greatly appreciated if you would ensure that you contact the practice to ensure that both your mobile phone number and email address are correct. Thank you for your co-operation.
~ Our Commitment to You ~
“Maintain confidentiality within the practice team. Identifiable patient information will only be shared within the practice team and, in the case of referral, to the clinician to whom the patient is referred. Disclosure of identifiable patient information to any other outside agencies will only be done after receiving written permission from the patient”
Now available to our patients - Ask NHS mobile app
Download the free mobile app today by visiting http://onelink.to/asknhs to meet our newest member of staff, Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year.
- Check your symptoms anytime, anywhere
- Get trusted NHS health advice
- Find NHS services local to you
- Available 24/7
The free mobile app can be downloaded from your app store by searching 'Ask NHS' or visiting http://onelink.to/asknhs
(Site updated 18/05/2018)